Customer Service

Shipping & Delivery

Earth’s Berries™ offers free shipping to Canada on all orders over $75.00.  We ship via Canada Post and most orders are sent out within 2-3 business days.

Privacy & Security

Read our privacy and security terms here.

Returns & Replacements

Earth’s Berries™  takes great pride in the quality of our products, and we stive to ensure your orders are correct. Once in a blue moon we do err,  If we have made a mistake with your order, please contact us, and we'll do everything in our power to set things right.

Viewing Orders

Orders can be viewed online by those customers that have opted to create an account.

Updating Account Information

Earth’s Berries™ provides you with the option to create an account to make it easier for repeat orders.  It is the responsiblity of the account holder to ensure their information is up to date to avoid any errors in shipping.